At CHANKAR TOUR AND TRAVELS (OPC) PRIVATE LIMITED, we understand that travel plans may change due to personal or unforeseen circumstances. This Cancellation Policy explains the terms and conditions applicable to cancellation of tour packages and travel services booked through our website.

By making a booking with us, you acknowledge and agree to this Cancellation Policy and the cancellation conditions applicable to your selected tour package.

1. Cancellation by Customer

Customers who wish to cancel a confirmed booking must contact CHANKAR TOUR AND TRAVELS using the contact details provided below.

Cancellation requests should include:

  • Customer’s full name
  • Booking/reference number
  • Registered mobile number
  • Email address
  • Tour package details
  • Proposed cancellation date

A cancellation request will be considered received only after it has been acknowledged by our team.

2. Cancellation Charges

Cancellation charges depend on the specific tour package and the services included in the booking.

Charges may vary based on:

  • Number of days remaining before the travel date
  • Hotel cancellation policies
  • Transportation cancellation policies
  • Ticket and permit conditions
  • Activity and sightseeing cancellation policies
  • Third-party supplier terms
  • Non-refundable amounts
  • Special or peak-season booking conditions

The applicable cancellation charges will be determined based on the terms applicable to the customer’s booking.

General Cancellation Guidelines

Unless different terms are specifically stated for a particular tour package, the following general guidelines may apply:

Cancellation Period General Cancellation Terms
More than 30 days before travel Refund may be available after applicable charges
15–30 days before travel Applicable cancellation/supplier charges may be deducted
7–14 days before travel Higher cancellation charges may apply
Less than 7 days before travel Refund may be limited or unavailable
No-show Generally non-refundable

Please note: These are general guidelines only. The actual cancellation terms communicated with your booking may differ and will take precedence.

3. Non-Refundable Bookings

Certain tour components may be non-refundable once booked or confirmed.

These may include, but are not limited to:

  • Non-refundable hotel reservations
  • Airline or railway tickets
  • Transportation bookings
  • Entrance tickets
  • Permits
  • Activity and adventure bookings
  • Special event tickets
  • Advance payments made to service providers
  • Processing or reservation charges
  • Other services specifically identified as non-refundable

Any non-refundable amount will not be returned to the customer.

4. Cancellation of Customized Tour Packages

Customized or specially arranged tour packages may have different cancellation conditions because services may be reserved specifically according to the customer’s requirements.

Any applicable cancellation charges for customized packages will be communicated during the booking process.

5. Cancellation by CHANKAR TOUR AND TRAVELS

In exceptional situations, CHANKAR TOUR AND TRAVELS may need to cancel or modify a tour package because of circumstances beyond our reasonable control.

These may include:

  • Natural disasters
  • Severe weather
  • Floods or earthquakes
  • Government restrictions
  • Road closures
  • Transportation disruptions
  • Strikes
  • Civil disturbances
  • Security concerns
  • Public health emergencies
  • Changes in applicable regulations
  • Unavailability of essential services
  • Other unforeseen circumstances

Where reasonably possible, we will inform affected customers and attempt to provide an alternative arrangement.

Any refund, if applicable, will be determined according to the booking terms and the amounts recoverable from the relevant service providers.

6. No-Show Policy

A customer who fails to appear for a confirmed tour, hotel booking, transportation service, activity, or other scheduled service without an approved cancellation may be treated as a no-show.

No-show bookings may be fully non-refundable, depending on the applicable supplier terms.

7. Cancellation Due to Late Arrival or Missed Departure

Customers are responsible for arriving at the designated meeting or departure point at the time communicated by CHANKAR TOUR AND TRAVELS or the relevant service provider.

If a customer misses a departure, transportation service, sightseeing activity, hotel check-in, or other scheduled service because of personal delay, the booking may not be refundable.

Any alternative arrangement will be subject to availability and may involve additional charges.

8. Changes Instead of Cancellation

Customers who wish to change their travel dates, destination, hotel, transportation, number of travelers, or other booking details should contact us as soon as possible.

A change request may result in:

  • Additional charges
  • Supplier amendment fees
  • Fare differences
  • Hotel rate differences
  • Cancellation charges
  • Rebooking charges

Changes are subject to availability and the terms of the relevant service providers.

9. Third-Party Cancellation Conditions

Tour packages may include services provided by independent third parties, such as hotels, transport operators, activity providers, ticketing agencies, and local service providers.

These providers may have their own cancellation policies.

Where applicable, the third-party provider’s cancellation terms will apply to the relevant service and may affect the refund amount available to the customer.

10. Cancellation of Individual Services

If a customer cancels only one component of a tour package while continuing with the remaining services, a refund is not guaranteed.

Any refund for an individual unused or cancelled service will depend on the applicable supplier’s terms and whether the amount can be recovered.

11. Refund After Cancellation

Where a customer is eligible for a refund after cancellation, the refund will be calculated after deducting applicable cancellation charges, non-refundable amounts, supplier charges, processing fees, and other applicable deductions.

For complete information about the refund process, please refer to our Refund Policy.

12. Cancellation Request Procedure

To cancel a booking, please contact us using the information below:

CHANKAR TOUR AND TRAVELS (OPC) PRIVATE LIMITED

Address:
2-4-21/182/1, Inner Ring Road,
Yadavareddy Nagar, Attapur, Rajendra Nagar,
K.V. Rangareddy, Telangana – 500048

Email: CHANKARPVTLTD@GMAIL.COM

Phone: 7416012225 / 7416012227

Website: chankartour.com

Please keep your booking/reference number available when contacting us.

13. Important Notice

Customers are advised to carefully review the cancellation conditions displayed for their selected tour package before making payment.

If package-specific cancellation conditions differ from this general Cancellation Policy, the package-specific terms communicated at the time of booking will prevail.

14. Policy Updates

CHANKAR TOUR AND TRAVELS reserves the right to update or modify this Cancellation Policy when necessary.

Any revised policy will be published on our website and will apply to bookings made after the updated policy becomes effective, unless otherwise required by applicable law.

15. Contact Us

For any questions regarding cancellations or applicable charges, please contact:

CHANKAR TOUR AND TRAVELS (OPC) PRIVATE LIMITED
Email: CHANKARPVTLTD@GMAIL.COM
Phone: 7416012225 / 7416012227
Address: 2-4-21/182/1, Inner Ring Road, Yadavareddy Nagar, Attapur, Rajendra Nagar, K.V. Rangareddy, Telangana – 500048